Shipping Range
We offer worldwide shipping services.
There may be slight delays in shipping. Don’t worry, we will process all orders placed during this period after the holidays are over.
FAQ
How much is the shipping cost?
- Standard fee: $9.99
- Carriers: FedEx, DHL, Emergency Medical Service, US Postal Service, and other well-known carriers.
Order Processing Time
Orders are usually processed within 1-2 business days from the date of purchase. You will receive a confirmation email once the order has been processed and shipped.
Where are the products shipped from?
Our cooperative warehouse in China is responsible for shipping. Please note that if you order multiple products, they may be shipped separately because different warehouses specialize in different items. All transactions in our store are calculated in US dollars.
How long will it take for me to receive my order?
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
Factors such as distance, postal service efficiency, and shipping delays can sometimes result in longer delivery times. For specific shipping times, please contact us or email us at [email protected].
Why hasn’t my order arrived after the promised “2 months”?
While some packages may arrive earlier, others may face shipping delays or be sent to remote areas. If your order is not delivered within 8 weeks, we can help you re-ship or refund your order.
I only received part of the shipment. Where are the other items?
As we use different carriers and ship from different locations, some items may arrive earlier than others. To check the status of the remaining items, please email us with your name and order number.
What about potential customs duties?
We are not responsible for any customs duties incurred after the items have been shipped. By purchasing our products, you acknowledge that you may receive one or more packages and that customs duties may be charged when your package arrives.
Will this item arrive by a certain date?
If you are planning to give one of our items as a gift for a holiday or special occasion, we recommend that you do not purchase these items during the holiday months as they may not be delivered on time. We are not responsible for items that are not delivered by the specified date.
Please note that if an item is out of stock, the purchase amount will be automatically refunded. Alternatively, you can choose any other product within the same price category.